Removing the Control Manager IIS Settings

Remove the Internet Information Services settings after stopping the Control Manager services.

• Trend Micro recommends attempting to remove Control Manager using the Windows Start menu or the Windows Control Panel. Use the manual removal instructions as the last resort.

To remove the Control Manager IIS settings:

1. From the Control Manager server, click Start > Run.

2. Type the following in the Open field:

%SystemRoot%\System32\mmc.exe %SystemRoot%\System32\Inetsrv\iis.msc

3. On the left-hand menu, double-click the server name to expand the console tree.

4. Double-click Default Web Site.

5. Delete the following virtual directories:

6. ControlManager

7. TVCSDownload

8. Viewer9

9. TVCS

10. Jakarta

11. WebApp

6. Right-click the IIS Web site you set during installation.

7. Click Properties.

8. Click the ISAPI Filters tab.

9. Delete the following ISAPI filters:

10. TmcmRedirect

11. CCGIRedirect

12. ReverseProxy

10. On IIS 6 only, delete the following Web service extensions:

11. Trend Micro Common CGI Redirect Filter (If you remove CCGI)

12. Trend Micro Control Manager CGI Extenstions

11. Click OK.