Enabling or Disabling Child Server Connections

Use the child server Configuration menu item to enable or disable child server connection to the parent server.

To enable or disable child server connection:

1. Access the Product Directory.

2. Select a child server from the Product Directory. The item highlights.

3. Mouseover Configure from the Product Directory menu. A drop-down menu appears.

4. Click the Enable or disable a child Control Manger server connection.

5. Select one of the following:

• Select Enable a connection to this child Control Manager server to enable a disabled child server

• Select Disable the connection to this child Control Manager server to disable an enabled child server.

• Use care when disabling a child server connection. Managed products information registered to a disabled child server will not be automatically uploaded to the parent server after you re-enable the child server connection. Restart the parent Trend Micro Infrastructure service after enabling a child server to upload new managed product information to the parent server.

6. Click Apply.

7. A disabled child server does not:
   
   - Send logs to the parent server
   
   - Queue logs on its local server (that is, on the disabled child server itself)

See also:

Understanding the parent server and child server communication