If you are unable to remove a Control Manager server from the Windows Start menu or using the Windows Control Panel, you can manually remove a Control Manager server.
Trend Micro recommends attempting to remove Control Manager using the Windows Start menu or the Windows Control Panel. Use the manual removal instructions as the last resort.
To manually remove a Control Manager server:
Delete the following directories:
...\Trend Micro\Control Manager
...\Trend Micro\COMMON\ccgi
...\Trend Micro\COMMON\TMI
Delete the following Control Manager registry keys:
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\CommonCGI
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\DamageCleanupService
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\MCPAgent
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\OPPTrustPort
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TMI
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\TVCS
HKEY_LOCAL_MACHINE\SOFTWARE\TrendMicro\VulnerabilityAssessmentServices
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TMCM
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\TMI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TMCM
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendCCGI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendMicro Infrastructure
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TrendMicro_NTP