This screen shows the history of a task (log). The task history provides important information for troubleshooting.
The following useful information is displayed:
Completion Date/Time: displays the date and time for each completed task
The date and time is sorted in descending order. The task completed most recently is the first one starting from the top.
Damage Found: the number of machines Damage Cleanup Services found to be damaged while performing an assessment only task
For cleanup tasks, the Damage Found column displays n/a.
To view additional details about the machines on which damage was found, click the respective number under Damage Found.
Cleanup Successful: the number of machines Damage Cleanup Services cleaned while performing a cleanup task
For assessment only tasks, the Cleanup Successful column displays n/a.
To view additional details about the machines in which damage was cleaned, click the respective number under Cleanup Successful.
Deploy Failed: the number of machines Damage Cleanup Services attempted to, but was unable to assess due to connection problems or incorrect log on credentials
Damage Cleanup Services will only find damages when the deployment is successful.
To view additional details about the machines in which the deploy failure occurred, click the respective number under Deploy Failed.
Cleanup Failed: the number of machines Damage Cleanup Services could not clean. Machines cannot be cleaned if they are still infected, or executable or .DLL files on the target machine that need to be removed have been locked by the system.
To view additional details about the machines the task failed to clean, click the respective number under Cleanup Failed.
Damage Free: the number of machines determined to be damage free while performing either an assessment only, or a cleanup task
Unsupported: the number of machines Damage Cleanup Services found to be using incompatible operating system versions
To view additional details about the unsupported machines, click the respective number under Unsupported.
Total: the total number of machines assessed and/or cleaned while performing a task
Template Number: the damage cleanup template number used to perform a task
Task ID: the identification number for each task
Issued by: the user who created the task; for example, the administrator
The number of tasks available for viewing is available in the upper right hand corner of the Damage Cleanup Results table, for example 1 - 10 of 20 indicates you are viewing the first ten logs of a total of two. Click the outside most right and left arrows to see the first and last set of logs depending on the sorting. Alternatively, click the inside left and right arrows to see the next and previous set of logs.
Select a task from the table.
Click Run Now. A confirmation message appears
Click OK to go to the Current task page.
If the task was running before clicking Run Now, a page informing you the task is currently running will appear. Click OK to return to the Task History page.
To return to the previous page, click < Back.