The manual Damage Cleanup tool allows you to perform a Cleanup task on a Microsoft Windows based machine upon demand. You can assess and cleanup your machine(s) without the system administrator's intervention. This could be useful in the event Damage Cleanup Services cannot access a machine due to network problems or when a machine is unsupported.
Use the manual Damage Cleanup tool with the following Microsoft Windows based machines:
Windows 95
Windows 98
Windows ME
Windows XP Home Edition.
Windows NT 4 Server/Workstation with Service Pack 6 or later
Windows 2000 Professional/Server/Advanced Server with Service Pack 3 or later
Windows XP Professional
Windows 2003 Server Standard/Enterprise Edition
Click Start Damage Cleanup to run a Cleanup task on the local machine. The Cleanup progress status bar appears displaying the name of the target machine and the status of the Cleanup task. Click Stop if you wish to interrupt the task.
When the Cleanup task is complete, you can view the result under Damage Cleanup Result. If Damage Cleanup Services finds any damage, it will also display the type of malware.
For example, Result: Damage found Virus Name: WORM_KLEZ.H; WORM_BADTRANS.B
The security settings in your browser must be set to Medium for Internet and Medium for local intranet to allow ActiveX controls to download (these are the default settings for Internet Explorer 6). See below for detailed instructions on how to set Internet Explorer 6 security settings. For other versions of Internet Explorer, refer to Internet Explorer help.
Click Tools > Internet Options > Security.
Click Local intranet and set the security level to "Medium-low".
Click Internet and set the security level to "Medium".
For both zones do the following:
Click Custom Level.
Under "Initialize and script ActiveX controls not marked as safe", select "Enable" or "Prompt"
Click Apply.
Click OK.