Use the child server Configuration menu item to set the schedule as to when the child server sends logs to the parent server.
To configure log upload setting:
Select a child server from the Product Directory. The item highlights.
Mouseover Configure from the Product Directory menu. A drop-down menu appears.
Click Schedule child Control Manager server log uploads.
Under Log Upload, select Upload child Control Manager server logs to the parent server.
Set the upload scheduled.
Select Upload logs as soon as they are available to instruct the child server to immediately send logs to the parent server
Selecting Upload logs immediately will prompt the child server to constantly send logs to the parent server—causing network traffic.
Select Schedule log upload to upload logs at a specific schedule
Set the Frequency—Daily or Weekly.
Set the Start time by selecting the hour and minutes from the list. By default, the Start time is 20:00.
Select Set the maximum upload time: hours and set the maximum upload time that determines the length of time that the child server will upload logs to the parent server. The default maximum upload time is 1 hour.
Click Save.
Trend Micro recommends that you
schedule the log upload using the following settings:
- Frequency = Daily
- Start Time = after office hours or during off-peak hours
Doing so helps prevent network traffic during business hours. However,
during the time when the child server has not yet uploaded new logs to
the parent server, the Outdated,
Current, and Total
managed product information in the Component Status table of the child
server Product Status screen may
not be current.
Understanding the parent server and child server communication