Adjusting CastoolConfiguration.xml Parameters

Modify the CastoolConfiguration.xml parameters to adjust the network, query, and restart service time-out values.

• Use care when modifying Control Manager *.xml or *.cfg files.  
  
  To ensure that you can roll back to the original settings, backup CastoolConfiguration.xml.

To modify CastoolConfiguration.xml:

1. Open <root>\Program Files\Trend Micro\Control Manager\CastoolConfiguration.xml using a text editor (for example, Notepad.exe).

2. Adjust the values for the following parameters:

3. NetworkTimeOut — indicates the timeout followed whenever CasTool downloads the public key from the parent server

• Minimum allowable value: 10 seconds

• Maximum allowable value: 300 seconds

4. QueryTimeOut — indicates the timeout followed whenever CasTool queries the child or parent server

• Minimum allowable value: 75 seconds

• Maximum allowable value: 300 seconds

5. RestartServiceTimeOut — indicates the timeout followed whenever CasTool restarts the Control Manager services for the child server

• Minimum allowable value: 150 seconds

• Maximum allowable value: 300 seconds

• The Control Manager services, found in Windows Services panel, have a default restart time-out value of 3 minutes (180 seconds).

3. Save and close CastoolConfiguration.xml.