Understanding Logs

Control Manager organizes its logs into two categories:

• Server logs

  The Control Manager server generates two kinds of server logs:

  • Access logs

  These logs record user actions when using the Control Manager management console—from logging on to the console, to renaming folders in the Directory.

  • Server Event logs

  These logs record all non-user related events that occur on the Control Manager server.

• Client logs

  Client logs provide you with information about the performance of your managed products. You can obtain information for specific or groups of products administered by the parent or child server.

  Aside from the Windows Event log, managed products generate different kinds of logs depending on their function. These include:

  • Event logs - refer to actions initiated by either a user or the computer. Query all or any of the following events:

  • Virus outbreak

  • Module update

  • Enabling a service

  • Disabling a service

  • Security violation

  • Unusual network virus behavior

  • Security logs - virus logs or Web security logs. Indicate the source of the infection or intrusion, also referred to as the channel. You can view logs according to the type of channels infected:

  • Content security violation

  • Virus found in download traffic

  • Virus found in email

  • Virus found in files

  • Web security violations

  • Network security violations

  • Status logs - contain information about the environment of a managed product or child server. The Status tab uses this information.

• Control Manager is a client-server system, so managed product logs are also referred to as 'client logs'. Control Manager logs are called 'server logs'.

The following table shows the logs that managed products send to Control Manager:

• More logs mean abundant available information about the Control Manager system performance. These many logs occupy more disk space as well. You must balance the need for information with your available system resources.

See also:

Understanding Control Manager network traffic