Set Communicator Schedules

You can define up to three (3) sets of schedules that specifies when the agent interacts with the communicator.

To set a schedule for a managed product Communicator:

  1. Access Communicator Scheduler.

  2. On the working area, select the Communicator and then click the schedule (1st Schedule, 2nd Schedule, or 3rd Schedule).

  3. Define the schedule. Specify a new time or use the default setting.