Removing the Control Manager IIS Settings

Remove the Internet Information Services settings after stopping the Control Manager services.

• Trend Micro recommends attempting to remove Control Manager using the Windows Start menu or the Windows Control Panel. Use the manual removal instructions as the last resort.

To remove the Control Manager IIS settings:

1. From the Control Manager server, click Start > Run.

2. In the Open box, type:

%SystemRoot%\System32\mmc.exe %SystemRoot%\System32\Inetsrv\iis.msc

3. On the left-hand menu, double-click the server name to expand the console tree.

4. Double-click Default Web Site.

5. Delete the following virtual directories:

6. ControlManager

7. TVCSDownload

8. Viewer9

9. TVCS

10. Jakarta

6. Right-click the IIS Web site you set during installation.

7. Click Properties.

8. Click the ISAPI Filters tab.

9. Delete the following ISAPI filters:

10. TmcmRedirect

11. CCGIRedirect

10. Click OK.