Planning the Trend VCS 1.8x, Control Manager 2.5x Agent, and MCP Migration

There are two ways to migrate Trend VCS, Control Manager 2.5x agents, and MCP to Control Manager 3.5 server:

• Rapid upgrade

  Rapid upgrade works using the following approach:

  Original Server/Agent	Action
  Trend VCS 1.8x with Trend VCS 1.8x agents	Upgrades Trend VCS 1.8x agents to Trend VCS 1.86; Trend VCS agents maintain their original folder structure under the Trend VCS agents folder in the Product Directory
  Control Manager 2.5 with Control Manager 2.5x agents	Registers Control Manager 2.5x agents to Control Manager 3.5 server; Control Manager agents maintain their original Product Directory structure
  Control Manager 2.5 with mixed agents	Trend VCS agents: Upgrades Trend VCS 1.8x agents to Trend VCS 1.86; Trend VCS agents maintain their original folder structure under the Trend VCS agents folder in the Product Directory Control Manager agents: Registers Control Manager 2.5x agents to Control Manager 3.5 server; Control Manager agents maintain their original Product Directory structure
  Control Manager 3.0 with Control Manager 2.5x agents	Registers Control Manager 2.5x agents to Control Manager 3.5 server; Control Manager agents maintain their original Product Directory structure
  Control Manager 3.0 with mixed agents	Trend VCS agents: Upgrades Trend VCS 1.8x agents to Trend VCS 1.86; Trend VCS agents maintain their original folder structure under the Trend VCS agents folder in the Product Directory Control Manager agents: Registers Control Manager 2.5x agents to Control Manager 3.5 server; Control Manager agents maintain their original Product Directory structure
  Control Manager 3.5 with MCP	Registers MCP to Control Manager 3.5 server; MCP maintain their original Product Directory structure
  Control Manager 3.5 with mixed agents	Trend VCS agents: Upgrades Trend VCS 1.8x agents to Trend VCS 1.86; Trend VCS agents maintain their original folder structure under the Trend VCS agents folder in the Product Directory Control Manager agents: Registers Control Manager 2.5x agents to Control Manager 3.5 server; Control Manager agents maintain their original Product Directory structure MCP Registers MCP to Control Manager 3.5 server; MCP maintain their original Product Directory structure

  Trend Micro recommends rapid upgrade for migrating agents in a laboratory setting or in relatively small networks, preferably during test deployments. However, since you cannot stop the migration it started, this method works best for smaller deployments, and the degree of difficulty increases with the size of the network.

• Phased upgrade

  Trend Micro recommends a phased upgrade for large, single-server Trend VCS 1.8x or Control Manager 2.5x/3.0/3.5 networks; and is essential for multiple-server networks. It offers a more structured approach to migrating your system, and follows these guidelines:

  • Start migration on systems with the least impact on the existing network, and then proceed to the systems with progressively greater impact

  • Upgrade the old network in well-planned stages, rather than all at once

  This will simplify any troubleshooting that may be required.

  Phased upgrade involves the following steps:

  1. Install Control Manager 3.5 on a server that does not have any previous Trend VCS or Control Manager version installed (preferably without any managed product).

  2. Run the AgentMigrateTool.exe tool on the Trend Control Manager 3.5 server.

  You can now consolidate all Trend VCS agents that were originally separated for functional control purposes, as well as Control Manager 2.5 agents, under a single Control Manager 3.5 server. This is practical because Control Manager supports multiple user accounts. To do this, use the phased upgrade procedure described above on all the Trend VCS servers that have to be merged, and migrate their products to a common Control Manager server.

Use RemoteInstall.exe together with the Agent Migration tool to plan the upgrade of agents on existing Trend VCS or Control Manager networks. The Agent Migration tool can generate a list of servers with either Trend VCS or Control Manager agents — or both. Doing so eliminates the need to manually select the agent servers.