Device Wipe

Trend Micro recommends removing devices from the Device Wipe list after receiving a successful wipe confirmation.

Devices in the Device Wipe list continue to receive wipe commands until the administrator removes the device from the list. ScanMail Mobile continually "rewipes" devices to prevent any subsequent attempts to access the Exchange server using a stolen device.

Security Policies

Trend Micro recommends using only the ScanMail Mobile console to configure security policies and not use the Exchange Management console or Exchange Cmdlet to modify policy settings.

Modifying a user's mailbox policy using the Exchange Management console or Exchange Cmdlet can cause conflicting policy settings.