Using Trend Support / System Debugger Parent topic

ScanMail Mobile Debugger can assist you in debugging or reporting the status of the ScanMail Mobile processes. When you are having unexpected difficulties you can use the debugger to create debugger reports and send them to Trend Micro technical support for analysis.

Procedure

  1. Click Administration → Trend Support/Debugger from the main menu.
    The Trend Support/System Debugger screen displays.
  2. Select the modules to enable:
    • ScanMail Mobile Security for Microsoft Exchange Master Service
    • ScanMail Mobile Security for Microsoft Exchange System Watcher
    • Common Gateway Interface (CGI)
  3. Click Apply.