Configuring a Device Exception Parent topic

Procedure

  1. On the left navigation pane, click AdministrationDevice Exception List.
    The Device Exception List screen appears.
  2. Add or edit an exception:
    • For new exceptions, click Add.
    • For preexisting exceptions, click the Device ID hyperlink.
    The Device List Exception: Add/Edit Exception screen appears.
  3. Note
    Note
    Administrators can only select devices for new exceptions. If administrators select more than one device for the exception, ScanMail Mobile creates a separate exception for each device.
    For preexisting exceptions, administrators can only edit the Feature Exceptions. Create a new exception for different owners or delete preexisting exceptions to remove devices.
    In the Device Exceptions section:
    1. Search for the device owner to add to the exception.
    2. Select the specific device to add to the exception from the Available Device(s) list.
    3. Click Add >>.
  4. In the Feature Exceptions section, select the features that ScanMail Mobile does not apply to the selected device.
  5. Click Save.