| 
                              
                               Type 
                              
                            | 
                           
                              
                               Description 
                              
                            | 
                        
|---|---|
| 
                              
                               Reduced computer performance 
                              
                            | 
                           
                              
                               To perform their tasks, spyware/grayware applications often require significant CPU
                                 and system
                                 memory resources.
                               
                              
                            | 
                        
| 
                              
                               Increased web browser-related crashes 
                              
                            | 
                           
                              
                               Certain types of grayware, such as adware, are often designed to create pop-up windows
                                 or display
                                 information in a browser frame or window. Depending on how the code in these applications
                                 interacts
                                 with system processes, grayware can sometimes cause browsers to crash or freeze and
                                 may even require
                                 a system reboot.
                               
                              
                            | 
                        
| 
                              
                               Reduced user efficiency 
                              
                            | 
                           
                              
                               By needing to close frequently occurring pop-up advertisements and deal with the negative
                                 effects
                                 of joke programs, users can be unnecessarily distracted from their main tasks.
                               
                              
                            | 
                        
| 
                              
                               Degradation of network bandwidth 
                              
                            | 
                           
                              
                               Spyware/grayware applications often regularly transmit the data they collect to other
                                 applications running on your network or to locations outside of your network.
                               
                              
                            | 
                        
| 
                              
                               Loss of personal and corporate information 
                              
                            | 
                           
                              
                               Not all data that spyware/grayware applications collect is as innocuous as a list
                                 of websites
                                 users visit. Spyware/grayware can also collect the user names and passwords users
                                 type to access
                                 their personal accounts, such as a bank account, and corporate accounts that access
                                 resources on
                                 your network.
                               
                              
                            | 
                        
| 
                              
                               Higher risk of legal liability 
                              
                            | 
                           
                              
                               If hackers gain access to the computer resources on your network, they may be able
                                 to utilize
                                 your client computers to launch attacks or install spyware/grayware on computers outside
                                 your
                                 network. Having your network resources unwillingly participate in these types of activities
                                 could
                                 leave your organization legally liable to damages incurred by other parties.
                               
                              
                            |