Viewing Mailbox Search Results Parent topic

After ScanMail completes a mailbox search, administrators can view a detailed list of the messages retrieved.

Procedure

  1. Click Search & DestroyMailbox Search.
    The Mailbox Search screen appears.
  2. Choose to view a summary of the search operation before the complete list of search results or directly view a complete list of the search results.
    • To view a summary of the search operation first:
      1. Click the Name of the search.
      2. View the summary information in the Status section.
        Consider refining the search criteria if the search produced a large number of matches. For details, see Modifying a Mailbox Search.
      3. Click View Search Results.
    • To view the search results directly, click the View link under the Search Result column of the table beside the name of the search.
    The Mailbox Search Results screen appears.
  3. Administrators can perform the following tasks on the search results:
    • Filter the search results
      1. Select which part of the message to search in by selecting from the Filter by drop-down box.
      2. Type the search text in the text box.
      3. Click Filter.
        Note
        Note
        Click Show All to reset the filter criteria.
    • Delete selected results
    • Delete All search results
      Note
      Note
      When deleting messages, if a message selected for deletion has been moved to another location or already deleted by the end user, ScanMail cannot locate the message and reports a successful deletion.
    • Export results to a CSV file
    • View details about individual messages by moving the mouse pointer over the Subject of the message