notification_settings
You can configure ScanMail to send notifications when it takes actions against various security risks. Usually, notifications are sent to the Exchange administrator, using a global default for the administrator’s email address.
Notifications can be set up for the person who is to receive the notification and the person who is listed as the sender for the notification. That is, when ScanMail sends notifications, it lists the address that you set up in this screen as the sender of the message. People receiving the message can contact the sender that you describe about the problem.
Setting a global default address for an administrator and applying the address, changes the address in the following locations:
Security Risk Scan
Attachment Blocking
Content Filtering
Spam Prevention
Web Reputation
System Event Alerts
Outbreak Alerts
Note: You can customize the notification addresses for each of the above locations after you apply a default address.
ScanMail divides email traffic into two network categories: internal and external. ScanMail queries the Exchange server to learn how the internal and external addresses are defined. All internal addresses share a common domain and all external addresses do not belong to that domain. For example, if the internal domain address is "@host.com", then ScanMail classifies addresses such as "abc@host.com" and "xyz@host.com" as internal addresses. ScanMail classifies all other addresses, such as "abc@host.com" and "jondoe@otherhost.com" as external.
ScanMail can automatically send notifications when it does the following:
Detects and takes action against a security risk or other threat detected in an email message
Blocks an infected attachment
Detects suspicious URLs
Filters out undesirable content from an email message
Detects a significant system event
Detects virus/malware outbreak conditions
Note: For correct resolution of ScanMail notifications with Simple Network Management Protocol (SNMP), you can import the Management Information Base (MIB) file to your network management tools from the following path in ScanMail Package: tool\admin\trend.mib.
A brief description of the options available on this screen is available below.
Email address: Type the email address of the administrator that will receive notifications. This email address will be applied to all notifications.
Sender: Type the email address of the sender who will send alerts and notifications. This email address will be applied to all notifications.
IP address: Type the SNMP IP address.
Community: Type the SNMP Community name.
Default (Internal mail: email messages with the same domain.): Select to use the domain information as the internal email definition.
Custom internal mail definition: Select to specify additional internal email addresses or domain names.
Add: Click to add the email address or domain name to the list.
Remove: Click to remove the email address or domain name from the list.
Save: Click to save settings.
Reset: Click to display default settings.
To configure global notification settings:
Log on to the product console.
Click Administration from the main menu and click Notification Settings from the drop down menu.
Type the email address of the administrator that will receive notifications.
Type the email address of the sender who will send alerts and notifications.
Specify an SNMP IP address and community.
Specify the Internal Email Definition by selecting Default and Custom internal mail definition. This allows you to customize how ScanMail categorizes email messages as internal.
Click Save.