false_positives

False Positives

A false positive occurs when a Web site, URL, "infected" file, or email message is incorrectly determined by filtering software to be of an unwanted type. For example, a legitimate email between colleagues may be detected as spam if a job-seeking filter does not distinguish between resume (to start again) and résumé (a summary of work experience)

You can reduce the number of future false positives in the following ways:

1. Update to the latest pattern files.

2. Exempt the item from scanning by adding it to an Approved List.

3. Report the false positive to Trend Micro.