System Events

System events enables to send notifications regarding the status of various features in PortalProtect. These notifications include the following:

PortalProtect Services

• PortalProtect service did not start successfully

• PortalProtect service is unavailable

PortalProtect Events

• Smart Protection Server—Each time File Reputation service was Unavailable or Recovered

• Smart Protection Server—Each time Web Reputation service was Unavailable or Recovered

• Update—Each time update was Unsuccessful or Successful

• Update—Last update is older than [x] [hour(s) or day(s)]

• Manual/Scheduled scan tasks were Unsuccessful or Successful

• Manual/Scheduled scan time exceeds [x] [hour(s) or day(s)]

• The disk space on the local drive (volume) of the backup and quarantine directory is less than [x-GB/MB]
  Specify time interval to send consecutive alerts if above problem still exists [x] [min(s)/hr(s)]

• The log database size exceeds [x-GB/MB]
  Specify time interval to send consecutive alerts if above problem still exists [x] [min(s)/hr(s)]

• The size of quarantined database files exceeds [x-GB/MB]

Additionally, you can configure a frequency for sending consecutive alerts when a problem continues to exist.

To configure system events for PortalProtect services:

1. Click Alerts > System Events. The System Events screen appears.

2. Under PortalProtect Services, select from the following options:

3. PortalProtect service did not start successfully

4. PortalProtect service is unavailable

3. After selecting an option, click the link to display the Administrator Notification screen.

4. Create a custom message and email the list as explained in Security Risk Scan Notifications.

5. Click Save.

To configure system events for PortalProtect events:

1. Click Alerts > System Events. The System Events screen appears.

2. Under PortalProtect Events, select from the following options:

3. Smart Protection Server - Each time File Reputation service was Unavailable or Recovered—select Unavailable to receive a single notification when the File Reputation service becomes unavailable. Select Recovered to receive a single notification when the File Reputation service becomes available.

4. Smart Protection Server - Each time Web reputation service was Unavailable or Recovered—select Unavailable to receive a single notification when the Web reputation service becomes unavailable. Select Recovered to receive a single notification when the Web reputation service becomes available.

5. Update - each time update was [Unsuccessful] or [Successful]—select the option according to whether send a notification if the update was successful or not.

6. Update - Last update is older than [x][hour(s) or day(s)]—type a value in the field and choose day(s) or hour(s). A notification will be sent after the last update time span reaches that value.

7. Manual/Scheduled scan tasks were Unsuccessful] or [Successful]—select the option according to whether to send a notification if manual/scheduled scan task was successful or not.

8. Manual/Scheduled scan time exceeds [x][hour(s) or day(s)]—type a value in the field and choose day(s) or hour(s). A notification will be sent when the scan time exceeds that value.

9. The disk space on the local drive (volume) of the backup directory is less than [x-MB/GB]—type a value in the field and choose MB (megabyte) or GB (gigabyte). A notification will be sent when the disk space for the specified areas is less than that value.
   
   Specify time interval to send consecutive alerts if above problem [available disk space] still exists—type a value in the field and choose minute(s) or hour(s). Each time the specified time is reached, another notification will be sent.

10. Log database size exceeds [x-MB/GB]—type a value in the field and choose day(s) or hour(s). Specify time interval to send consecutive alerts if above problem still exists—type a value in the field and choose minute(s) or hour(s). Each time the specified time is reached, another notification will be sent.

11. The size of quarantined files exceeds [x-GB/MB]—type a value in the field and choose day(s) or hour(s). Specify time interval to send consecutive alerts if above problem still exists—type a value in the field and choose minute(s) or hour(s). Each time the specified time is reached, another notification will be sent.

•  To prevent duplicate alerts in a farm environment, enable "The size of quarantined file exceeds" alert on only one PortalProtect server and disable the option on all other PortalProtect servers in the farm.

3. After selecting an option and setting the parameters to trigger the notification, click the link to display the Administrator Notification screen.

4. Create a custom message and email list as explained in Security Risk Scan Notifications.

5. Click Save.