Trend Micro Control Manager is a central management console that manages Trend Micro and third-party antivirus and content security products and services at the gateway, mail server, file server, and corporate desktop levels. The Control Manager Web-based management console provides a single monitoring point for antivirus and content security products and services throughout the network.
Control Manager is available in Standard and Enterprise editions to better satisfy the needs of different enterprises.
The Standard edition provides powerful management and configuration features that allow you to manage your corporate antivirus and content security.
The Enterprise edition is for large enterprises and xSPs. This edition adds a variety of advanced features to the Standard edition—such as cascading console support and reporting functions.
Key features of Control Manager include:
Centralized management, which allows administrators to configure, monitor, and maintain Trend Micro software installed on the network from a single console—regardless of location or platform
Flexible and scalable configuration, which simplifies the administration of a corporate virus and content security policy.
A hierarchical structure for job delegation so administrators can determine access control—different users can be assigned separate access to individual branches of the hierarchy.
Outbreak Prevention Services that provides proactive attack protection service and blocks malicious code by file name or specific file details while new pattern files are being developed that can detect and clean the new threat.
Vulnerability Assessment, a service that assesses network security risk and scans for system vulnerabilities that are associated with known virus and malware attacks and recommends actions to take to eliminate the vulnerabilities.
Agent-free Damage Cleanup Services (DCS), a comprehensive cleaning service that offers infection assessment and system repair for malicious remnants, such as Worms and Trojans. The service provides system administrators an easy approach for system cleaning without the use of any software locally installed on the client machines.
Control Manager is a useful tool for organizations with multiple PortalProtect servers or for organizations using other Trend Micro products in addition to PortalProtect. The main advantages of using Control Manager with PortalProtect are:
Centralized virus logging
Powerful reporting and analysis options
Faster response to virus outbreak prevention using Outbreak Prevention Services
Centralized license management console
Centralized distribution of components
The communication between PortalProtect and the Control Manager uses a new protocol called the Trend Micro Control Manager Management Communication Protocol (MCP). PortalProtect no longer supports the Trend Micro Management Infrastructure (TMI) protocol used by previous versions of PortalProtect and the Control Manager.
The Control Manager Agent can be registered after installing PortalProtect. PortalProtect supports single sign-on from the Control Manager. Access the PortalProtect product console directly from the Control Manager product console without typing a separate user name and password for the PortalProtect product console.
The Outbreak Prevention phase is the critical period when managed products have identified a virus outbreak and a pattern file is not yet available. During this crucial time, system administrators must endure a chaotic, time-consuming process of communication—often to global and decentralized groups within their organizations.
Outbreak Prevention Services delivers notification of new threats and continuous and comprehensive updates on system status as an attack progresses. The timely delivery of detailed virus data coupled with predefined, threat-specific action and scanning policies delivered immediately after a new threat identification allows enterprises to quickly contain viruses and prevent them from spreading.
Additionally, by centrally deploying and managing policy recommendations, Outbreak Prevention Services helps eliminate the potential for miscommunication, applies policies, and deploys information regarding attacks as they are occurring.
By providing automatic or manual download and deployment of policies via Trend Micro Control Manager, Outbreak Prevention Services import knowledge to critical access points on the network directly from experts at TrendLabs, Trend Micro’s global security research and support network.
This subscription-based service requires minimal up-front investment and provides enterprise-wide coordination and outbreak management via Trend Micro products, which reside across critical points on the network including the Internet gateway, mail server, file server, caching server, client, remote and broadband user, and third-party enterprise firewalls.
Access the Control Manager management console to configure the PortalProtect managed product from any computer on the network.
There are two ways to access the management console:
Locally on the Control Manager server
Remotely using any compatible browser
Click Start > Programs > Trend Micro Control Manager > Trend Micro Control Manager.
Provide the Username and Password in the fields provided.
Click Enter.
Type the following at your browser's address field to open the sign in page:
For TMCM 5.0 or TMCM 5.5
https://{host name}/webapp/login.aspx
where {host name} is the Control Manager server’s fully qualified domain name (FQDN), IP address, or server name.
Type the Username and Password in the fields provided.
Click Enter.
The Control Manager management console is a Web-based console that lets you use a compatible Web browser to administer the Control Manager network from any machine. For the list of compatible browsers, refer to the Control Manager Getting Started Guide or online help.
The Control Manager agent for PortalProtect accepts commands from the Control Manager server and instructs PortalProtect to perform them. For example, when you select Tasks > Deploy scan engine on the Control Manager management console, the Control Manager agent instructs PortalProtect to deploy the latest scan engine.
Access the Control Manager management console.
From the main menu, click Products.
Under Product Directory, expand the PortalProtect folder to perform the following:
From the working area, click Status, to update the currently displayed status.
The Product Status screen displays the Product Information, Component Status, Operating System Information, Agent Environment Information, and Product License Information.
Through the Control Manager Management Console > Services page
Access the Control Manager management console.
Click Services on the main menu.
From the left menu under Services, click Outbreak Prevention.
This page automatically refreshes to ensure that the top threat and status information is current.