The feedback settings allow administrators to automatically
send files generated by the Anti-Threat Toolkit to Trend Micro for
analysis, select specific files to send to Trend Micro, and view
the results of the analyses that Trend Micro performs on previously
sent files.
 |
WARNING
The deletion (or scheduled deletion) of
logs also deletes the same logs from the Files to Send list
on the Feedback screen. After deleting all
logs found in a Feedback entry, the Feedback entry disappears from
the list. Save all desired feedback before deleting log files.
|
Configure the feedback settings using the following controls:
-
Enable automatic feedback: Select
to allow the ToolBox to automatically send Trend Micro feedback
regarding the results of the tool deployments. Click Save to
retain this setting.
-
Files to Send list: This list also provides
the following information regarding existing logs:
-
Date/Time:
The date and time that the tool started its execution
-
Tool Deployed: The name and version number of
the deployed tool
-
Computer(s): The host name(s) of the client(s)
on which the tool executed
-
Files to Send: View or edit the files sent to
Trend Micro.
-
Reference ID: Click the link (if available)
to view detailed information about files previously sent to Trend
Micro. If no link is available, contact Support and provide the
displayed reference ID.
-
Send Feedback: Click the Send button
to send feedback regarding the tool operations. Allow time for the
sending of files. Trend Micro has successfully received the files
once the status under Send Feedback changes from “Sending” to “Sent”.
 |
Note
By
default, the ToolBox sends all files generated by a deployed tool.
Send specific files by selecting them under the Files to Send list column.
|
-
Page: Displays the current page number
appearing in the list. Click the arrow icons or type a page number
to view more logs.
-
Results per page: Select the number
of logs to display in the table
-
Save: Click to save changes to the
automatic feedback option.
