Verifying Client-Server Connection

• Networked Computers > Connection Verification

OfficeScan represents the client connection status in the client tree using icons.

However, certain conditions may prevent the client tree from displaying the correct client connection status. For example, if you accidentally unplug the network cable of a client computer, the client will not be able to notify the server that it is now offline. This client will still appear as online in the client tree.

You can verify client-server connection manually or by schedule.

• Note: You cannot select specific domains or clients and then verify their connection status. OfficeScan verifies the connection status of all its registered clients.  

To verify client-server connection:

1. To verify client-server connection manually, go to the Manual Verification tab and click Verify Now.

2. To verify client-server connection automatically, go to the Scheduled Verification tab.

1. Select Enable scheduled verification.

2. Select the verification frequency and start time.

3. Click Save to save your verification schedule.

3. Check the client tree to verify the status or view the connection verification logs.