Initiating Scan Now

Scan Now shortcut (on top of the main menu)

In addition to turning on Real-time Scan and configuring Scheduled Scan, Trend Micro recommends initiating Scan Now on computers that you suspect to be infected.

To initiate Scan Now:

  1. To change the pre-configured Scan Now settings before initiating the scan, click Settings. The Scan Now Settings screen opens.

  2. In the client tree, select the clients that will perform scanning and then click Initiate Scan Now. The server sends a notification to the clients.

  3. Note: If you do not select any client, OfficeScan automatically notifies all clients in the client tree.

  1. Check the notification status and verify if there are clients that did not receive the notification.

  1. Click Select Un-notified Computers and then Initiate Scan Now to immediately resend the notification to un-notified clients. MORE >>

    Example

    Total number of clients: 50

    Client Tree Selection

    Notified Clients (after clicking "Initiate Scan Now")

    Un-notified Clients

    None selected manually (all 50 clients automatically selected)

    35 out of 50 clients

    15 clients

    Manual selection (45 out of 50 clients selected)

    40 out of 45 clients

    5 clients + another 5 clients not included in the manual selection

  1. Click Stop Notification to prompt OfficeScan to stop notifying clients currently being notified. Clients already notified and in the process of scanning will ignore this command.

  1. For clients already in the process of scanning, click Stop Scan Now to notify them to stop scanning.