Rolling Back Components

• Updates > Rollback

Rolling back refers to reverting to the previous version of the Virus Pattern or Virus Scan Engine. If these components do not function properly, roll them back to their previous versions. OfficeScan retains the current and the previous versions of the Virus Scan Engine and the last five versions of the Virus Pattern.

• Note: You can only roll back the Virus Pattern and Virus Scan Engine.

OfficeScan uses different scan engines for clients running 32-bit and 64-bit platforms. You need to roll back these scan engines separately. The rollback procedure for all types of scan engines is the same.

To roll back the Virus Pattern or Virus Scan Engine:

1. Click Synchronize with Server under the appropriate section.

1. In the client tree that displays, select the clients that will roll back the component.

2. Click Roll back. You can click Back at the bottom of the screen to return to the Rollback screen.

2. If an older version pattern file exists on the server, you can roll back the pattern file for both the client and the server by clicking Rollback Server and Client Versions.