Notifications > Client User Notifications
OfficeScan can display notification messages on selected client computers to inform users of security risks detected on the computer. The messages display immediately after the following instances:
Real-time Scan and Scheduled Scan detect virus/malware and spyware/grayware.
The OfficeScan firewall detects a firewall policy violation.
OfficeScan blocks a URL that violates a Web Reputation policy.
You can modify the default messages for the different security risks by clicking the tabs in this screen and entering the new messages in the text boxes provided.
Clients only display the virus/malware notification message if configured to do so. You can configure this setting in Networked Computers > Client Management > Settings > {Real-time or Scheduled Scan Settings} > Action tab. Only the clients you selected in the client tree (when you click Networked Computers > Client Management) will display the message.
You can choose to display a notification message if a virus/malware originated from the client user's computer. To do so, select the check box under Virus/Malware Infection Source, specify an interval for sending notifications and optionally modify the default notification message. This notification message displays only if you enable Windows Messenger Service. You can check the status of this service in the Services screen (Control Panel > Administrative Tools > Services > Messenger).
Clients only display the spyware/grayware notification message if configured to do so. You can configure this setting in Networked Computers > Client Management > Settings > {Real-time or Scheduled Scan Settings} > Action tab. Only the clients you selected in the client tree (when you click Networked Computers > Client Management) display the message.
Clients only display the firewall violation notification message if configured to do so and if outbound traffic violates the firewall settings. You can configure this setting in Networked Computers > Client Management > Settings > Privileges and Other Settings > Privileges tab.
Clients only display the Web Reputation notification message if configured to do so. You can configure this setting in Networked Computers > Client Management > Settings > Privileges and Other Settings > Other Settings tab. Only the clients you selected in the client tree (when you click Networked Computers > Client Management) display the message.
After the notification message displays, another message displays in the client computer's browser, informing users to report the URL to the OfficeScan administrator if they think the URL is safe to access.