Backing Up the OfficeScan Database

• Administration > Database Backup

The OfficeScan server database contains all OfficeScan settings, including scan settings and privileges. If the server database becomes corrupted, you can easily restore it if you have a backup. You can back up the database manually at any time or configure a backup schedule.

When backing up the database, OfficeScan automatically helps defragment the database and repairs any possible index file corruption.

• Tip: Trend Micro recommends configuring a backup schedule. Back up the database during non-peak hours when server traffic is low.

• Warning: Do not perform the backup with any other tool or software. Configure database backup from the OfficeScan Web console only.

To back up the OfficeScan database:

1. Type the location where you want to save the database. If the folder does not exist yet, select Create folder if not already present. Include the drive and full directory path, such as C:\OfficeScan\DatabaseBackup. By default, OfficeScan saves the backup in the following directory:

C:\Program Files\Trend Micro\OfficeScan\DBBackup\

OfficeScan creates a subfolder under the backup path. The folder name indicates the time of the backup and is in the following format: YYYYMMDD_HHMMSS. OfficeScan preserves the 7 most recent backup folders, automatically deleting older folder(s).

2. If the backup path is on a remote computer (using a UNC path), type an appropriate account name and the corresponding password. Make sure the account has write privileges on the computer.

3. To configure a backup schedule:

1.  Select Enable scheduled database backup.

2. Specify the backup frequency and time.

4. To back up the database and save the changes you made, click Back Up Now. To save only without backing up the database, click Save.

To restore the database backup files:

1. Stop the OfficeScan Master Service.

2. Copy the backup files to \PCCSRV\HTTPDB, overwriting the existing files.

3. Restart the OfficeScan Master Service.