Trend Micro provides technical support, pattern downloads, and program updates for one year to all registered users, after which you must purchase renewal maintenance. If you need help or just have a question, please feel free to contact us. We also welcome your comments.
Trend Micro Incorporated provides worldwide support to all registered users.
Get a list of the worldwide support offices at http://www.trendmicro.com/support.
Get the latest Trend Micro product documentation at http://www.trendmicro.com/download.
In the United States, you can reach Trend Micro representatives via phone, fax, or email:
Trend Micro, Inc.
10101 North De Anza Blvd.
Cupertino, CA 95014
Toll free: +1 (800) 228-5651 (sales)
Voice: +1 (408) 257-1500 (main)
Fax: +1 (408) 257-2003
Web address: www.trendmicro.com
Email: support@trendmicro.com
When you contact Trend Micro, to speed up your problem resolution, ensure that you have the following details available:
Microsoft Windows and Service Pack versions
Network type
Computer brand, model, and any additional hardware connected to your computer
Amount of memory and free hard disk space on your computer
Detailed description of the install environment
Exact text of any error message given
Steps to reproduce the problem