Configure Real-time Scan Settings

Settings > Real-time Scan

Real-time Scan runs continuously in the background. It provides maximum protection by scanning opened or saved files and displays a notification message when it detects a security risk.

Note: You can only configure Real-time Scan if your OfficeScan administrator grants you the privilege to modify scan settings.

Virus/Malware scan

To configure settings:

Select the files to scan.

To exclude certain files from the scan, select Enable scan exclusion and click Edit to specify the directories, files, or file extensions to exclude. If you install the OfficeScan client on a ScanMail for Exchange server, exclude all ScanMail for Exchange folders.

Notes:

Learn more about IntelliScan.
If you choose to scan files based on extensions, you can click Edit to add or delete extensions to scan.
Note: Trend Micro recommends retaining the default extensions included in the list. Removing extensions may increase the chances of a virus/malware infection.
Do not add a period (.) when specifying file extensions.

Select the files to scan based on user activity. Here are some sample activities.

Activity	If the option selected is...
Activity	Scan files being created/modified	Scan files being retrieved	Scan files being created/modified and retrieved
Open a read-only file	Real-time Scan does not scan the file.	Real-time Scan scans the file.	Real-time Scan scans the file.
Copy or move a file from a directory excluded from scanning	Real-time Scan scans the file in the destination directory (if OfficeScan does not exclude this directory from scanning.	Real-time Scan does not scan the file in the destination directory	Real-time Scan scans the file in the destination directory (if OfficeScan does not exclude this directory from scanning.

Select the virus/malware scan action. You can use ActiveAction or a custom action. You can also choose to display a notification message when OfficeScan detects virus/malware.
Note: Trend Micro recommends that you Back up files before cleaning them. The backup folder is in {OfficeScan Client folder}/Backup.

Select additional settings under Scan Settings.

Learn more about IntelliTrap.

Click OK.

Spyware/Grayware scan

To configure settings:

If your organization has both Antivirus and Web Threat Protection services, the virus/malware settings you specify in steps 1 and 2 above will also apply to spyware/grayware scan.

If your organization only has the Web Threat Protection service, you cannot scan for spyware/grayware based on file type and user activity.

Select the spyware/grayware scan action. You can also choose to display a notification message when OfficeScan detects spyware/grayware.
Click OK.