Terminology Parent topic

The following table provides the official terminology used throughout the OfficeScan documentation:

OfficeScan Terminology

Terminology
Description
OfficeScan agent
The OfficeScan agent program
Agent endpoint
The endpoint where the OfficeScan agent is installed
Agent user (or user)
The person managing the OfficeScan agent on the agent endpoint
Server
The OfficeScan server program
Server computer
The endpoint where the OfficeScan server is installed
Administrator (or OfficeScan administrator)
The person managing the OfficeScan server
Console
The user interface for configuring and managing OfficeScan server and agent settings
The console for the OfficeScan server program is called "web console", while the console for the OfficeScan agent program is called "agent console".
Security risk
The collective term for virus/malware, spyware/grayware, and web threats
License service
Includes Antivirus, Damage Cleanup Services, and Web Reputation and Anti-spyware—all of which are activated during OfficeScan server installation
OfficeScan service
Services hosted through Microsoft Management Console (MMC). For example, ofcservice.exe, the OfficeScan Master Service.
Program
Includes the OfficeScan agent and Plug-in Manager
Components
Responsible for scanning, detecting, and taking actions against security risks
Agent installation folder
The folder on the endpoint that contains the OfficeScan agent files. If you accept the default settings during installation, you will find the installation folder at any of the following locations:
C:\Program Files\Trend Micro\OfficeScan Client
C:\Program Files (x86)\Trend Micro\OfficeScan Client
Server installation folder
The folder on the endpoint that contains the OfficeScan server files. If you accept the default settings during installation, you will find the installation folder at any of the following locations:
C:\Program Files\Trend Micro\OfficeScan
C:\Program Files (x86)\Trend Micro\OfficeScan
For example, if a particular file is found under \PCCSRV on the server installation folder, the full path to the file is:
C:\Program Files\Trend Micro\OfficeScan\PCCSRV\<file_name>.
Smart scan agent
Any OfficeScan agent that has been configured to use smart scan
Conventional scan agent
Any OfficeScan agent that has been configured to use conventional scan
Dual-stack
Entities that have both IPv4 and IPv6 addresses.
For example:
  • Endpoints with both IPv4 and IPv6 addresses
  • OfficeScan agents installed on dual-stack endpoints
  • Update Agents that distribute updates to agents
  • A dual-stack proxy server, such as DeleGate, can convert between IPv4 and IPv6 addresses
Pure IPv4
An entity that only has an IPv4 address
Pure IPv6
An entity that only has an IPv6 address
Plug-in solutions
Native OfficeScan features and plug-in programs delivered through Plug-in Manager