TrendLabs℠ is the global
antivirus research and support center of Trend Micro. Located on three continents,
TrendLabs has a
staff of more than 250 researchers and engineers who operate around the clock to provide
you, and
every Trend Micro customer, with service and support.
You can rely on the following post-sales service:
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Regular virus pattern updates for all known "zoo" and "in-the-wild" endpoint viruses and
malicious codes
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Emergency virus outbreak support
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Email access to antivirus engineers
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Knowledge Base, the Trend Micro online database of technical
support issues
TrendLabs has achieved ISO 9002 quality assurance certification.