Accessing the Console Flyover Parent topic

The OfficeScan agent Console Flyover will open when hovering your mouse pointer over the small icon on the bottom right of the OfficeScan agent console.
console_flyover_icons.jpg
The following table lists the Console Flyover icons and their meanings:

Console Flyover Icons

Feature
Icon
Meaning
Connection
 icon_flyover.jpg
Connected to the OfficeScan server
icon_flyover_disconnected.jpg
Not connected to the OfficeScan server, but real-time scan is still running. The pattern file may not be up to date. Right-click the agent icon in the Windows Task Bar and click Update Now.
icon_flyover_roaming.jpg
Roaming mode enabled. The user may have initiated Roaming mode manually (if the appropriate permissions have been granted) or the OfficeScan agent is outside the company network.
Location
 icon_enabled.jpg
In Office
icon_disabled.jpg
Out of Office
Real Time Scan
 icon_enabled.jpg
On
icon_disabled.jpg
Off
Smart Scan
 icon_smart_scan_server.jpg
Connected to the Scan Server
icon_smart_scan_spn.jpg
Connected to Trend Micro Smart Protection Network
icon_smart_scan_disabled.jpg
Unable to connect to the Scan Server or Smart Protection Network; protection is reduced as OfficeScan agents are unable to send scan queries.
Note
Note
Verify that the Smart Scan service TMiCRCScanService is running and that OfficeScan agents are connected to the OfficeScan server.
icon_disabled.jpg
Smart Scan is disabled. Using Conventional Scan
  • Behavior Monitoring
  • Data Loss Prevention
  • Device Control
  • Firewall
  • Outbreak Prevention Policy
  • Web Reputation
 icon_enabled.jpg
On
icon_disabled.jpg
Off