TrendLabs
SM is
the global antivirus research and support center of
Trend Micro. Located on
three continents, TrendLabs has a staff of more than 250 researchers
and engineers who operate around the clock to provide you, and every
Trend Micro customer, with
service and support.
You can rely on the following post-sales service:
-
Regular virus pattern updates for all known "zoo" and
"in-the-wild" computer viruses and malicious codes
-
Emergency virus outbreak support
-
Email access to antivirus engineers
-
Knowledge Base, the Trend Micro online
database of technical support issues
TrendLabs has achieved ISO 9002 quality assurance certification.