Procedure

1. Navigate to Notifications → Administrator Notifications → Standard Notifications.
2. In the Criteria tab:
   1. Go to the Virus/Malware and Spyware/Grayware sections.
   2. Specify whether to send notifications when OfficeScan detects virus/malware and spyware/grayware, or only when the action on these security risks is unsuccessful.
3. In the Email tab:
   1. Go to the Virus/Malware Detections and Spyware/Grayware Detections sections.
   2. Select Enable notification via email.
   3. Select Send notifications to users with client tree domain permissions.
      You can use Role-based Administration to grant client tree domain permissions to users. If a detection occurs on an OfficeScan client belonging to a specific domain, the email will be sent to the email addresses of the users with domain permissions. See the following table for examples:

      Client Tree Domains and Permissions

      Client Tree Domain	Roles with Domain Permissions	User Account with the Role	Email Address for the User Account
      Domain A	Administrator (built-in)	root	mary@xyz.com
      	Role_01	admin_john	john@xyz.com
      		admin_chris	chris@xyz.com
      Domain B	Administrator (built-in)	root	mary@xyz.com
      	Role_02	admin_jane	jane@xyz.com

      If an OfficeScan client belonging to Domain A detects a virus, the email will be sent to mary@xyz.com, john@xyz.com, and chris@xyz.com.

      If an OfficeScan client belonging to Domain B detects spyware, the email will be sent to mary@xyz.com and jane@xyz.com.

      Note If you enable this option, all users with domain permissions must have a corresponding email address. The email notification will not be sent to users without an email address. Users and email addresses are configured from Administration → User Accounts.

   4. Select Send notifications to the following email address(es) and then type the email addresses.
   5. Accept or modify the default subject and message. You can use token variables to represent data in the Subject and Message fields.

      Token Variables for Security Risk Notifications

      Variable	Description
      Virus/Malware detections
      %v	Virus/Malware name
      %s	Computer with virus/malware
      %i	IP address of the computer
      %c	MAC address of the computer
      %m	Domain of the computer
      %p	Location of virus/malware
      %y	Date and time of virus/malware detection
      %e	Virus Scan Engine version
      %r	Virus Pattern version
      %a	Action performed on the security risk
      %n	Name of the user logged on to the infected computer
      Spyware/Grayware detections
      %s	Computer with spyware/grayware
      %i	IP address of the computer
      %m	Domain of the computer
      %y	Date and time of spyware/grayware detection
      %n	Name of the user logged on to the computer at the time of detection
      %T	Spyware/Grayware and scan result

4. In the Pager tab:
   1. Go to the Virus/Malware Detections and Spyware/Grayware Detections sections.
   2. Select Enable notification via pager.
   3. Type the message.
5. In the SNMP Trap tab:
   1. Go to the Virus/Malware Detections and Spyware/Grayware Detections sections.
   2. Select Enable notification via SNMP trap.
   3. Accept or modify the default message. You can use token variables in the following table to represent data in the Message field.

      Token Variables for Security Risk Notifications

      Variable	Description
      Virus/Malware detections
      %v	Virus/Malware name
      %s	Computer with virus/malware
      %i	IP address of the computer
      %c	MAC address of the computer
      %m	Domain of the computer
      %p	Location of virus/malware
      %y	Date and time of virus/malware detection
      %e	Virus Scan Engine version
      %r	Virus Pattern version
      %a	Action performed on the security risk
      %n	Name of the user logged on to the infected computer
      Spyware/Grayware detections
      %s	Computer with spyware/grayware
      %i	IP address of the computer
      %m	Domain of the computer
      %y	Date and time of spyware/grayware detection
      %n	Name of the user logged on to the computer at the time of detection
      %T	Spyware/Grayware and scan result
      %v	Spyware/Grayware name
      %a	Action performed on the security risk

6. In the NT Event Log tab:
   1. Go to the Virus/Malware Detections and Spyware/Grayware Detections sections.
   2. Select Enable notification via NT Event Log.
   3. Accept or modify the default message. You can use token variables in the following table to represent data in the Message field.

      Token Variables for Security Risk Notifications

      Variable	Description
      Virus/Malware detections
      %v	Virus/Malware name
      %s	Computer with virus/malware
      %i	IP address of the computer
      %c	MAC address of the computer
      %m	Domain of the computer
      %p	Location of virus/malware
      %y	Date and time of virus/malware detection
      %e	Virus Scan Engine version
      %r	Virus Pattern version
      %a	Action performed on the security risk
      %n	Name of the user logged on to the infected computer
      Spyware/Grayware detections
      %s	Computer with spyware/grayware
      %i	IP address of the computer
      %m	Domain of the computer
      %y	Date and time of spyware/grayware detection
      %n	Name of the user logged on to the computer at the time of detection
      %T	Spyware/Grayware and scan result
      %v	Spyware/Grayware name
      %a	Action performed on the security risk

7. Click Save.