Procedure

1. Navigate to one of the following:
   • Logs → Networked Computer Logs → Security Risks
   • Networked Computers → Client Management
2. In the client tree, click the root domain icon () to include all clients or select specific domains or clients.
3. Click Logs → Spyware/Grayware Logs or View Logs → Spyware/Grayware Logs.
4. Specify the log criteria and then click Display Logs.
5. View logs. Logs contain the following information:
   • Date and time of spyware/grayware detection
   • Affected computer
   • Spyware/Grayware name
   • Scan type that detected the spyware/grayware
   • Details about the spyware/grayware scan results (if scan action was performed successfully or not). See Spyware/Grayware Scan Results for details.
   • IP address
   • MAC address
   • Log details (Click View to see the details.)
6. Add spyware/grayware you consider harmless to the spyware/grayware approved list.
7. To save logs to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location.
   The CSV file contains the following information:

   • All information in the logs
   • User name logged on to the computer at the time of detection