Viewing Product License Information Parent topic

Procedure

  1. Navigate to AdministrationProduct License.
  2. View license status summary, which appears on top of the screen. Reminders about licenses display during the following instances:

    License Reminders

    License Type
    Reminder
    Full Version
    • During the product’s grace period. The duration of the grace period varies by region. Please verify the grace period with your Trend Micro representative.
    • When the license expires and grace period elapses. During this time, you will not be able to obtain technical support or perform component updates. The scan engines will still scan computers but will use out-of-date components. These out-of-date components may not be able to protect you completely from the latest security risks.
    Evaluation Version
    When the license expires. During this time, OfficeScan disables component updates, scanning, and all client features.
  3. View license information. The License Information section provides you the following information:
    • Services: Includes all the OfficeScan license services
    • Status: Displays either "Activated", "Not Activated" or "Expired". If a service has multiple licenses and at least one license is still active, the status that displays is "Activated".
    • Version: Displays either "Full" or "Evaluation" version. If you have both full and evaluation versions, the version that displays is "Full".
    • Expiration Date: If a service has multiple licenses, the latest expiration date displays. For example, if the license expiration dates are 12/31/2007 and 06/30/2008, 06/30/2008 displays.
      Note
      Note
      The version and expiration date of license services that have not been activated are "N/A".
  4. OfficeScan allows you to activate multiple licenses for a license service. Click the service name to view all the licenses (both active and expired) for that service.