Standard Update Source for OfficeScan Clients Parent topic

The OfficeScan server is the standard update source for clients.
If the OfficeScan server is unreachable, clients will not have a backup source and will therefore remain outdated. To update clients that cannot reach the OfficeScan server, Trend Micro recommends using Client Packager. Use this tool to create a package with the latest components available on the server and then run the package on clients.
Note
Note
The client’s IP address (IPv4 or IPv6) determines if connection to the OfficeScan server can be established. For details about IPv6 support for client updates, see IPv6 Support for OfficeScan Client Updates.