The screen for managing the web console password (or the password for the root account created during OfficeScan server installation) will only be accessible if the server computer does not have the resources required to use role-based administration. For example, if the server computer runs Windows Server 2003 and Authorization Manager Runtime is not installed, the screen is accessible. If resources are adequate, this screen does not display and the password can be managed by modifying the root account in the User Accounts screen.

If OfficeScan is not registered to Control Manager, contact your support provider for instructions on how to gain access to the web console.