Restoring Spyware/Grayware Parent topic

After cleaning spyware/grayware, OfficeScan clients back up spyware/grayware data. Notify an online client to restore backed up data if you consider the data harmless. Choose the spyware/grayware data to restore based on the backup time.
Note
Note
OfficeScan client users cannot initiate spyware/grayware restore and are not notified about which backup data the client was able to restore.

Procedure

  1. Navigate to Networked Computers → Client Management.
  2. In the client tree, open a domain and then select a client.
    Note
    Note
    Only one client at a time can perform spyware/grayware restore.
  3. Click Tasks → Spyware/Grayware Restore.
  4. To view the items to restore for each data segment, click View.
    A new screen displays. Click Back to return to the previous screen.
  5. Select the data segments that you want to restore.
  6. Click Restore.
    OfficeScan notifies you of the restoration status. Check the spyware/grayware restore logs for a full report. See Viewing Spyware/Grayware Restore Logs for details.