Procedure

1. Navigate to Networked Computers → Global Client Settings.
2. Go to the OfficeScan Service Restart section.
3. Select Automatically restart an OfficeScan client service if the service terminates unexpectedly.
4. Configure the following:
   • Restart the service after __ minutes: Specify the amount of time (in number of minutes) that must elapse before OfficeScan restarts a service.
   • If the first attempt to restart the service fails, retry __ times: Specify the maximum retry attempts for restarting a service. Manually restart a service if it remains stopped after the maximum retry attempts.
   • Reset the restart failure count after __ hours: If a service remains stopped after exhausting the maximum retry attempts, OfficeScan waits a certain number of hours to reset the failure count. If a service remains stopped after the number of hours elapses, OfficeScan restarts the service.