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Update Agents can obtain updates from various sources, such as the OfficeScan server or a customized update source. Configure the update source from the web console’s Update Source screen.
A pure IPv6 Update Agent cannot update directly from pure IPv4 update sources, such as:
A pure IPv4 OfficeScan server
Any pure IPv4 custom update source
Trend Micro ActiveUpdate server
Similarly, a pure IPv4 Update Agent cannot update directly from pure IPv6 update sources, such as a pure IPv6 OfficeScan server.
A dual-stack proxy server that can convert IP addresses, such as DeleGate, is required to allow the Update Agent to connect to the update sources.
To configure the update source for the Update Agent:
Updates > Networked Computers > Update Source
Select whether to update from the Standard Update Source for Update Agents (OfficeScan server) or Customized Update Sources for Update Agents.
Click Notify All Clients.
See also: