instunirun

Running the Client Uninstallation Program

Grant users the privilege to uninstall the client program and then instruct them to run the client uninstallation program from their computers.

Depending on your configuration, uninstallation may or may not require a password. If a password is required, ensure that you share the password only to users that will run the uninstallation program and then change the password immediately if it has been divulged to other users.

  1. In the client tree, click the root domain icon to include all clients or select specific domains or clients.

  2. Click Settings > Privileges and Other Settings.

  3. On the Privileges tab, go to the Uninstallation section.

  4. To allow uninstallation without a password, select Allow the user to uninstall the OfficeScan client.

  5. If a password is required, select Require a password for the user to uninstall the OfficeScan client, type the password, and then confirm it.

  6. If you selected domain(s) or client(s) in the client tree, click Save. If you clicked the root domain icon, choose from the following options:

  1. On the Windows Start menu, click Programs > Trend Micro OfficeScan Client > Uninstall OfficeScan Client.

  2. You can also perform the following steps:

    1. Click Control Panel > Add or Remove Programs.

    2. Locate Trend Micro OfficeScan Client and click Change.

    3. Follow the on-screen instructions.

  3. If prompted, type the uninstallation password. OfficeScan notifies the user of the uninstallation progress and completion. The user does not need to restart the client computer to complete the uninstallation.

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