instcomp

Installing with Security Compliance

Install OfficeScan clients on computers within the network domains or install the OfficeScan client to a target computer by using its IP address.

Before installing the client, take note of the following:

1. Record the logon credentials for each computer. OfficeScan will prompt you to specify the logon credentials during installation.

2. The OfficeScan client will not be installed on a computer if:

• The OfficeScan server is installed on the computer.

• The computer runs Windows XP Home, Windows Vista Home Basic, Windows Vista Home Premium, Windows 7™ Starter, Windows 7 Home Basic, and Windows 7 Home Premium. If you have computers running these platforms, choose another installation method. See Installation Methods for details.

3. If the target computer runs Windows Vista (Business, Enterprise, or Ultimate Edition) or Windows 7 (Professional, Enterprise, or Ultimate Edition), perform the following steps on the computer:

1. Enable a built-in administrator account and set the password for the account.

2. Disable the Windows firewall.

3. Click Start > Programs > Administrative Tools > Windows Firewall with Advanced Security.

4. For Domain Profile, Private Profile, and Public Profile, set the firewall state to "Off".

5. Open Microsoft Management Console (click Start > Run and type services.msc) and start the Remote Registry service. When installing the OfficeScan client, use the built-in administrator account and password.

4. If there are Trend Micro or third-party endpoint security programs installed on the computer, check if OfficeScan can automatically uninstall the software and replace it with the OfficeScan client. For a list of endpoint security software that OfficeScan automatically uninstalls, open the following files in <Server installation folder>\PCCSRV\Admin. You can open these files using a text editor such as Notepad.

• tmuninst.ptn

• tmuninst_as.ptn

If the software on the target computer is not included in the list, manually uninstall it first. Depending on the uninstallation process of the software, the computer may or may not need to restart after uninstallation.

To install the OfficeScan client:

• Security Compliance > Outside Server Management

1. Click Install on top of the client tree.

If an earlier OfficeScan client version is already installed on a computer and you click Install, the installation will be skipped and the client will not be upgraded to this version. To upgrade the client, a setting must be disabled. Go to Networked Computers > Client Management > Privileges and Other Settings > Other Settings tab. Disable the option Clients can update components but not upgrade the client program or deploy hot fixes.

2. Specify the administrator logon account for each computer and click Log on. OfficeScan starts installing the client on the target computer.

3. View the installation status.