clinsipv

Client Installation and IPv6 Support

This topic discusses considerations when installing the OfficeScan client to dual-stack or pure IPv6 endpoints.

Operating System

The OfficeScan client can only be installed on the following operating systems that support IPv6 addressing:

Visit the following website for a complete list of system requirements:

http://docs.trendmicro.com/en-us/enterprise/officescan.aspx

Installation Methods

All of the client installation methods can be used to install the client on pure IPv6 or dual-stack endpoints. For some installation methods, there are special requirements to install the client successfully.

It is not possible to migrate ServerProtect™ to the OfficeScan client using the ServerProtect Normal Server Migration Tool because the tool does not support IPv6 addressing.

Installation Methods and IPv6 Support

Installation Method

Requirements/Considerations

Web install page and browser-based instal­lation

The URL to the installation page includes the OfficeScan server’s host name or its IP address.

 

If you are installing to a pure IPv6 endpoint, the server must be dual-stack or pure IPv6 and its host name or IPv6 address must be part of the URL.

For dual-stack endpoints, the IPv6 address that displays in the installation status screen (pictured below) depends on the option selected in Global Client Settings > Preferred IP Address.

 

Client Packager

When running the packager tool, you will need to choose whether to assign Update Agent privileges to the client. Remember that a pure IPv6 Update Agent can distribute updates only to pure IPv6 or dual-stack clients.

Security Compliance, Vulnerability Scanner, and remote installation

A pure IPv6 server cannot install the client on pure IPv4 endpoints. Similarly, a pure IPv4 server cannot install the client on pure IPv6 endpoints.