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View, activate, and renew the Virtual Desktop Support license from Plug-in Manager.
Obtain the Activation Code from Trend Micro and then use it to enable the full functionality of Virtual Desktop Support.
To activate or renew Virtual Desktop Support:
Open the OfficeScan web console and click Plug-in Manager in the main menu.
On the Plug-in Manager screen, go to the Trend Micro Virtual Desktop Support section and click Manage Program.
In the Product License Details screen that opens, click New Activation Code.
In the screen that opens, type the Activation Code and click Save.
Back in the Product License Details screen, click Update Information to refresh the screen with the new license details and the status of the feature. This screen also provides a link to the Trend Micro website where you can view detailed information about your license.
To view license information for Virtual Desktop Support:
Open the OfficeScan web console and click Plug-in Manager in the main menu.
On the Plug-in Manager screen, go to the Trend Micro Virtual Desktop Support section and click Manage Program.
Click View License Information.
View license details in the screen that opens.
The Virtual Desktop Support License Details section provides the following information:
Status: Displays either "Activated", "Not Activated" or "Expired".
Version: Displays either "Full" or "Evaluation" version. If you have both full and evaluation versions, the version that displays is "Full".
Expiration Date: If Virtual Desktop Support has multiple licenses, the latest expiration date displays. For example, if the license expiration dates are 12/31/2010 and 06/30/2010, 12/31/2010 displays.
Seats: Displays how many OfficeScan clients can use Virtual Desktop Support
Activation code: Displays the activation code
Reminders about licenses display during the following instances:
If you have a full version license
During the feature's grace period. The duration of the grace period varies by region. Please verify the grace period with your Trend Micro representative.
When the license expires and grace period elapses. During this time, you will not be able to obtain technical support.
If you have an evaluation version license
When the license expires. During this time, you will not be able to obtain technical support.
Click View detailed license online to view information about your license on the Trend Micro website.
To update the screen with the latest license information, click Update Information.
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