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Client Service Restart

OfficeScan restarts client services that stopped responding unexpectedly and were not stopped by a normal system process. For details about client services, see Client Services.

Configure the necessary settings to enable client services to restart.

To configure service restart settings:

• Networked Computers > Global Client Settings

1. Go to the OfficeScan Service Restart section.

2. Select Automatically restart an OfficeScan client service if the service terminates unexpectedly.

3. Configure the following:

• Restart the service after __ minutes: Specify the amount of time (in number of minutes) that must elapse before OfficeScan restarts a service.

• If the first attempt to restart the service fails, retry __ times: Specify the maximum retry attempts for restarting a service. Manually restart a service if it remains stopped after the maximum retry attempts.

• Reset the restart failure count after __ hours: If a service remains stopped after exhausting the maximum retry attempts, OfficeScan waits a certain number of hours to reset the failure count. If a service remains stopped after the number of hours elapses, OfficeScan restarts the service.

See also:

• Client Self-protection

• Global Client Settings