Customized_Update_Source

Customized Update Source

Aside from the OfficeScan server, clients can update from custom update sources. Custom update sources help reduce client update traffic directed to the OfficeScan server and allows clients that cannot connect to the OfficeScan server to get timely updates. Specify the custom update sources on the Customized Update Source List, which can accommodate up to 1024 update sources.

• Trend Micro recommends assigning some clients as Update Agents and then adding them to the list.

To configure the customized updated source list:

• Updates > Networked Computers > Update Source

1. Select Customized Update Source and click Add.

2. In the screen that displays, type a range of client IP addresses that will receive updates from an update source.

3. Specify the update source. You can select an Update Agent if one has been assigned or type the URL of a specific source.

4. Click Save.

5. Edit an update source by clicking the IP range link. Modify the settings in the screen that displays and click Save.

6. Remove an update source from the list by selecting the check box and clicking Delete.

7. To move an update source, click the up or down arrow. You can only move one source at a time.

After you have set up and saved the list, the update process proceeds as follows:

1. A client updates from the first entry on the list.

2. If unable to update from the first entry, the client updates from the second entry, and so on.

3. If unable to update from all entries, the client checks if the option Update from OfficeScan server if all customized sources are not available or not found is enabled. If enabled, the client updates from the OfficeScan server.

If the option is disabled, the client then tries connecting directly to the Trend Micro ActiveUpdate server if any of the following is true:

• In Networked Computers > Client Management > Settings > Privileges and Other Settings > Other Settings tab > Update Settings, the option Clients download updates from the Trend Micro ActiveUpdate Server is enabled.

• The ActiveUpdate server (http://osce10-p.activeupdate.trendmicro.com/activeupdate) is not included in the Customized Update Source List.

4. If unable to update from all possible sources, the client quits the update process.

See also:

• Updating from the OfficeScan Server and Custom Sources

• Client Update

• Client Update Methods

• Client Update Notification

• Component Rollback