The screen for managing the Web console password (or the password for the root account created during OfficeScan server installation) will only be accessible if the server computer does not have the resources required to use Role-based Administration. For example, if the server computer runs Windows 2000 and Authorization Manager Runtime is not installed, the screen is accessible. If resources are adequate, this screen does not display and the password can be managed by modifying the root account in the User Accounts screen.
If you forget the console password and the OfficeScan server is registered to Control Manager, log on to the Control Manager console using the root account and then change the password. You can also change the password if you have a Control Manager account that has access to the OfficeScan server.
If OfficeScan is not registered to Control Manager, contact your support provider for instructions on how to gain access to the Web console.
To change the Web console password:
Administration > Console Password
Type the current and new passwords in the text boxes provided.
The new password must have at least 1 and at most 128 alphanumeric characters.
Confirm the new password.
Click Save.