System Event Logs

OfficeScan records events related to the server program, such as shutdown and startup. Use these logs to verify that the OfficeScan server and services work properly.

To keep the size of logs from occupying too much space on the hard disk, manually delete logs or configure a log deletion schedule. For more information about managing logs, see Managing Logs.

To view system event logs:

• Logs > System Event Logs

1. Under Event Description, check for logs that need further action. OfficeScan logs the following events:

OfficeScan Master Service and Database Server:

• Master Service started

• Master Service stopped successfully

• Master Service stopped unsuccessfully

Outbreak Prevention:

• Outbreak Prevention enabled

• Outbreak Prevention disabled

• Number of shared folder sessions in the last <number of minutes>

Database backup:

• Database backup successful

• Database backup unsuccessful

Role-based Web console access:

• Logging on to the console

• Password modification

• Logging off from the console

• Session timeout (user automatically gets logged off)

2. To save the log to a comma-separated value (CSV) file, click Export to CSV. Open the file or save it to a specific location. A CSV file usually opens with a spreadsheet application such as Microsoft Excel.