Initiating Scan Now

Initiate Scan Now on computers that you suspect to be infected.

  1. To change the pre-configured Scan Now settings before initiating the scan, click Settings. The Scan Now Settings screen opens. See Scan Now for details.

  2. In the client tree, select the clients that will perform scanning and then click Initiate Scan Now. The server sends a notification to the clients.

  3. Check the notification status and verify if there are clients that did not receive the notification.

  4. Click Select Un-notified Computers and then Initiate Scan Now to immediately resend the notification to un-notified clients.

  5. Example: Total number of clients: 50

    Un-notified client scenarios

    Client Tree Selection

    Notified Clients (after clicking "Initiate Scan Now")

    Un-notified Clients

    None (all 50 clients automatically selected)

    35 out of 50 clients

    15 clients

    Manual selection (45 out of 50 clients selected)

    40 out of 45 clients

    5 clients + another 5 clients not included in the manual selection

  6. Click Stop Notification to prompt OfficeScan to stop notifying clients currently being notified. Clients already notified and in the process of scanning will ignore this command.

  7. For clients already in the process of scanning, click Stop Scan Now to notify them to stop scanning.

See also: