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Trend Micro or an authorized reseller provides technical support, virus pattern downloads, and program updates for one (1) year to all registered users, after which you must purchase renewal maintenance.
If your Maintenance Agreement expires, scanning will still be possible, but virus pattern and program updates will stop. To prevent this, renew the Maintenance Agreement as soon as possible.
To purchase renewal maintenance, contact the same vendor from whom you purchased the product. A Maintenance Agreement, extending your protection for a year, will be sent by post to the primary company contact listed in your company’s Registration Profile.
To view or modify your company’s
Registration Profile, log in to the account at the Trend Micro online
registration Web site:
https://olr.trendmicro.com/registration/us/en-us